okbajee36 Privacy Policy
We are fully transparent about how we collect, use, and protect your personal information — your privacy is our priority.
okbajee36 ("we", "us", or "the platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information when you use our website and services.
By registering with okbajee36 or using our services, you are agreeing to the terms of this Privacy Policy. We ask that you read this Policy carefully in full. If you have any objections, please contact our support team.
1 What Information We Collect
okbajee36 may collect the following types of information from you. This information is used to improve the quality of our services and to ensure the security of your account.
1.1 Identity Information
At the time of account registration, we collect:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification — only those aged 21 or above may register)
- Nationality and country of residence
- Government-issued identity document details (where applicable)
1.2 Contact Information
- Email address
- Mobile number (applicable for bKash, Nagad, or Upay verification)
- Residential address (if required)
1.3 Financial Information
To process transactions, we collect the following information:
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
- Transaction history — deposits and withdrawals
- Wallet balance and bonus balance
1.4 Technical and Device Information
When you use okbajee36, our servers automatically log certain information:
- IP address and device identity (Device ID)
- Browser type and version
- Operating system
- Session duration and page visit logs
- Cookies and similar tracking technologies
1.5 Gaming Behaviour Information
- Betting history, game preferences, and session data
- Win and loss records
- Responsible gaming limit settings
2 How We Use Your Information
okbajee36 uses collected information only for specific and legitimate purposes. We never sell your information without authorization or transfer it to third parties free of charge.
2.1 Service Operation and Improvement
- Account creation, verification, and management
- Processing financial transactions — deposits, withdrawals, and bonus payments
- Personalizing and improving your gaming experience
- Resolving technical issues and ensuring platform stability
2.2 Security and Fraud Prevention
- Account identity verification and KYC (Know Your Customer) process
- Prevention of unauthorized access, fraud, and money laundering
- Detection of multiple accounts or prohibited activity
- Ensuring fair play on the platform
2.3 Communication and Support
- Sending transaction notifications and confirmation messages
- Providing 24/7 Bengali live chat and email support
- Communicating important account information and updates
- Responsible gaming related communications
2.4 Marketing and Promotional Communications
With your consent, we may inform you about relevant offers, bonuses, and promotions. You may unsubscribe from marketing communications at any time. This will not affect your account functionality or quality of service.
3 Sharing Information with Third Parties
okbajee36 may share your personal information with selected third parties in limited and controlled circumstances. In all cases, we share only the minimum necessary information and under strict confidentiality terms.
3.1 Payment Processors
To complete deposits and withdrawals, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and banking partners. These partners follow their own privacy policies and are protected against misuse of information.
3.2 Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, PG Soft, NetEnt, and Microgaming — may access minimum technical information required to operate games. This is necessary for verifying game fairness and outcomes.
3.3 Legal Obligations
We may be required to disclose information under applicable law, regulatory authority directives, or valid court orders. In such cases, we transfer only the necessary information and only to the relevant authority.
3.4 What We Never Do
- We do not sell your personal information to advertisers
- We do not transfer information commercially without your consent
- We do not share information with unnecessary third parties
4 Cookies and Tracking Technologies
The okbajee36 website uses cookies and similar technologies to improve your browsing experience and ensure the correct functioning of the platform.
4.1 Essential Cookies
These cookies are essential for the core functioning of the website. Without them, it is not possible to keep login sessions active, load games, or complete transaction processes. There is no option to disable these cookies.
4.2 Functional Cookies
These cookies remember your preferences — such as language selection, preferred games, or layout settings. They make your visits more convenient.
4.3 Analytics Cookies
We may collect anonymous analytics data that helps us evaluate platform performance and user experience. This information does not directly identify any individual.
You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to not function correctly.
5 Data Storage and Retention
5.1 Active Accounts
While your account is active, we store all necessary information. This is essential to provide you with uninterrupted service and to maintain your transaction history.
5.2 After Account Closure
Even after an account is closed or deactivated, we may retain certain information for a reasonable period due to legal obligations, financial transaction records, and the potential need for dispute resolution. Once the relevant legal retention period has ended, the information is securely deleted or anonymized.
5.3 Data Security Measures
All collected information is kept secure through the following means:
- Transmission security with SSL / TLS encryption
- Encrypted database storage
- Access control — only authorized personnel may access data
- Regular security audits and updates
- Firewall and intrusion detection systems
6 Your Rights
As an okbajee36 user, you have the following rights over your personal information. Contact our support team to exercise these rights.
Right to Access Information
You may request a copy of the information we hold about you at any time.
Right to Correct Information
If your information is inaccurate or incomplete, you may request a correction.
Right to Delete Information
In certain circumstances, you may request the deletion of your information, subject to legal obligations.
Right to Object to Processing
You may object to the processing of your information for marketing or specific purposes.
Right to Data Portability
You may request to receive your information in a standard format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily limited.
7 Protection of Minors
7.1 Age Verification
okbajee36 is for those aged 21 and above only. We verify age at registration and before the first withdrawal. We do not knowingly collect or process personal information of any minor.
7.2 If a Minor's Information Is Identified
If it comes to our attention that information of a minor has been collected by mistake, we will immediately suspend the relevant account and delete the collected information. Any guardian may contact us regarding this matter.
8 Changes to This Policy
8.1 Updates and Notifications
okbajee36 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or display a clear notice on the platform. It is recommended that you always check the "Last Updated" date at the top of the Policy.
8.2 Continued Use After Changes
If you continue using okbajee36 after the Privacy Policy is updated, it will be assumed that you have agreed to the updated policy. If you object to any change, please contact us.
9 Contact Us
9.1 Privacy-Related Requests
If you have any questions or comments about this Privacy Policy, or wish to exercise your rights, please contact our data protection team:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support
We will try to respond as quickly as possible after receiving your request.
Want to know more? Read our terms and conditions
Learn more about okbajee36's complete terms and conditions and responsible gaming guidelines.